Returns & Exchanges

At DROOL, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all eligible decor and furnishings. If a piece doesn't perfectly fit your space, we are here to help you find the right replacement or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all protective inserts are in place to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.